How do I get technical support?

Simply call 1800 112 205 and select the support option. One of our friendly team will be able to assist with your support requirements.

What is the quality of the devices you sell?

The cosmetic quality of the devices is generally good to very good. The devices may have some scratches / marks on the outside – however our team will always try and provide the best quality available when picking and building your system. Typically the internal cosmetic quality of the laptops is very good. The systems […]

How much warranty is included with our systems?

All our systems come with 6 months warranty – double the industry standard of 90 days! Further information on our Warranty & Refund Policies is available here.

How much technical support will I receive?

We provide 6 months of free telephone Technical Support to customers who purchase a Desktop or Laptop. The 6 months of free telephone technical support begins from date of delivery of your computer package, and expires 180 days after date of initial delivery.

How long until I receive my order after I have completed payment?

Orders are shipped within 10 business days after receiving full payment and your eligibility criteria has been confirmed. Your order is shipped via Toll Priority & their affiliated couriers at a flat rate of $40 per item. You will receive consignment details when your item has left our warehouse in Mascot, NSW. This can be […]

Where do you ship to?

We ship to most places Australia wide via Toll Priority. However there are a number of locations which cannot be used for delivery addresses: PO Box addresses Parcel Lockers or Parcel Collect addresses Some rural areas or islands within Australia International addresses If you are in doubt, contact us on our freecall number 1800 112 […]

What payment options do you offer?

We accept the following payment methods Credit Card (excluding American Express) PayPal Cheque, money order or direct deposit Centrepay Customers can pay for computer packages using Centrepay If you wish to pay for your item using Centrepay, please place your order through our sales team on 1800 112 205 We can assist you in filling […]